Get In Touch

At LOLA IN THE SKY, we want reaching out to feel just as easy as finding a dress you love. Whether you’re curious about a style, checking on an order, or need a little help along the way, our team is always happy to hear from you.


💌 Let’s Connect

Customer Support
hello@lolainthesky.com

For order-related questions, please include your order number and the email address used at checkout so we can assist you more efficiently.

Response Time:
Monday–Friday · Within 24–48 business hours


🌷 What Can We Help With?

Order & Tracking
Need to know where your order is or have a question about delivery? We can help.

Size & Fit
Not sure which size to choose? Send us your measurements and we’ll help you find the best match.

Dress Details
Curious about fabric, fit, design, or styling? Feel free to ask.

Shipping Questions
We’re here for questions about shipping options, tracking, and delivery.

Returns & Refunds
Need help with a return or refund? We’ll walk you through the next steps.

Something Else?
If your question doesn’t fit into one of these categories, simply tell us what you need.


📍 Business Information

LOLA IN THE SKY
6342 Kendall St
Arvada, CO 80003
United States

Business Correspondence Only – Not a Return Address

Please contact Customer Support before sending any return. We’ll provide the appropriate return instructions when applicable.


🕐 Customer Care Hours

Monday–Friday: 9:00 AM – 6:00 PM EST
Saturday–Sunday: Closed

Messages received outside business hours will be answered on the next available business day.


✨ Before You Send a Message

To help us get back to you faster, please include:

  • Order number
  • Full name
  • Email address used at checkout
  • Details about your question
  • Photos if your item is damaged, defective, or incorrect

A Little Note From LOLA IN THE SKY 🌸

Every order starts with a reason — somewhere you’re going, something you’re celebrating, or simply a desire to find a piece that feels right.

Whatever brings you our way, we’re glad to be part of it. If you need a little guidance, don’t hesitate to reach out. There’s always someone here to help.

LOLA IN THE SKY — A little style, a little confidence, and something beautiful to look forward to.