At LOLA IN THE SKY, we want reaching out to feel just as easy as finding a dress you love. Whether you’re curious about a style, checking on an order, or need a little help along the way, our team is always happy to hear from you.
Customer Support
hello@lolainthesky.com
For order-related questions, please include your order number and the email address used at checkout so we can assist you more efficiently.
Response Time:
Monday–Friday · Within 24–48 business hours
Order & Tracking
Need to know where your order is or have a question about delivery? We can help.
Size & Fit
Not sure which size to choose? Send us your measurements and we’ll help you find the best match.
Dress Details
Curious about fabric, fit, design, or styling? Feel free to ask.
Shipping Questions
We’re here for questions about shipping options, tracking, and delivery.
Returns & Refunds
Need help with a return or refund? We’ll walk you through the next steps.
Something Else?
If your question doesn’t fit into one of these categories, simply tell us what you need.
LOLA IN THE SKY
6342 Kendall St
Arvada, CO 80003
United States
Business Correspondence Only – Not a Return Address
Please contact Customer Support before sending any return. We’ll provide the appropriate return instructions when applicable.
Monday–Friday: 9:00 AM – 6:00 PM EST
Saturday–Sunday: Closed
Messages received outside business hours will be answered on the next available business day.
To help us get back to you faster, please include:
Every order starts with a reason — somewhere you’re going, something you’re celebrating, or simply a desire to find a piece that feels right.
Whatever brings you our way, we’re glad to be part of it. If you need a little guidance, don’t hesitate to reach out. There’s always someone here to help.
LOLA IN THE SKY — A little style, a little confidence, and something beautiful to look forward to.
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